OWA participated in a tender process to redesign and redevelop the Hart District Council website. A key objective was for the new site to better serve constituents, making it easier to find information and carry out tasks online. This would benefit users and also help to reduce costs for the council.
Following submission of our tender response, we were appointed as the successful supplier to create the new council website.
What we did
OWA collaborated with Hart District Council to develop a robust set of requirements for the new website, based on identifying the needs of the people it serves. We also carried out work to understand how the various services provided by existing systems could be integrated into the new site.
As part of the development, we implemented the open source Drupal content management system to enable greater flexibility in the website administration and functionality. Alongside this, we developed fully responsive design concepts that were adopted across the site, ensuring it was optimised for use on all devices.
Since launch, we have continued to work with Hart, creating bespoke solutions to improve access to council services and communication with residents. These have included personalised schedules for activities, such as bin collection calendar functionality, as well as integration with third-party services offering online event and location booking, address validation and reporting of local problems.
The Hart website is hosted and supported by OWA. With many millions of page views per year, we provide a highly secure solution, architected to ensure performance and resilience, especially during times of heavy use such as elections.